I placed an order through dhgate and the supplier is not responding and it's been now c...

GetHuman756230's customer service issue with DHGate.com from June 2018

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GetHuman756230's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman756230 will want to follow the link below to head to their help center. We will check on GetHuman756230 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman756230's own words:
I placed an order through dhgate and the supplier is not responding and it's been now close to * weeks and I still haven't received my order I need a response and I need someone to tell me what's going on and refund me my money
I trust that DHGate.com will make this right and come up with a resolution that is fair.
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DHGate.com

Customer service issue
Reported by GetHuman756230
Jun 6th, 2018 - 2 mons ago
I have an issue with DHGate.com too
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GetHuman756230 started working on this issue
Jun 6th 3:21pm