Still can't locate the seller on my invoice to return the shoes maybe this little bit of information might help name- Jean Taylor,email,*****@***.com and my number is ********** please locate the seller so i can exchange them

GetHuman752447's customer service issue with DHGate.com from June 2018

12 views
 | 
667 similar
 | 
0 following
Help with my DHGate.com issue
GetHuman752447's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman752447 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman752447 can let us know if they help or not.
The issue in GetHuman752447's own words
I'm trying to exchange them for a bigger size. ... I brought a pair of huarache tennis shoes and they ste to small and I can't locate the seller on my invoice to see how I can exchange or get a refund can you help me find the seller on my invoice or my order form
Didn't realized that they ran smaller than advertised.
I would like to exchange them and if the don't have a size **** I would just like to get my money back.
New customer to the site and I expected the shoes to be true to there size.
I have an issue with DHGate.com too
How GetHuman752447 fixed the problem
We are waiting for GetHuman752447 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman752447 fixes it.
This email address isn't valid

DHGate.com

Huarach tennis by nike
Customer service issue
Reported by GetHuman752447
Jun 5th, 2018 - a yr ago
I have an issue with DHGate.com too
Fixed
Seen by 12 customers so far
Similar issue to 667 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman752447 started working on this issue
Jun 5th, 2018 4:10pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 5th, 2018 6:57pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 5th, 2018 6:58pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 5th, 2018 9:20pm
GetHuman752447 shared this issue with others over email
Jun 5th, 2018 9:21pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 5th, 2018 9:31pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 6th, 2018 2:30pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 6th, 2018 6:16pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 6th, 2018 6:18pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 6th, 2018 6:29pm
GetHuman752447 indicated the issue is not fixed yet.
Jun 8th, 2018 10:01pm