I ordered my daughter a pair of shoes on May **th and the money had been taken out of m...

GetHuman751570's customer service issue with DHGate.com from June 2018

231 similar
0 following
Help with my DHGate.com issue
First: share to improve GetHuman751570's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman751570's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751570 will want to follow the link below to head to their help center. We will check on GetHuman751570 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman751570 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman751570's own words
I ordered my daughter a pair of shoes on May **th and the money had been taken out of my account twice and I have yet to receive the shoes or anything and I need to talk to someone I am highly upset about all of this if I don't get some sort of response or answer to this issue I am contacting my lawyer,I have my bank statement where this money was taken out as well,*** *** **** Justin howard
GetHuman751570 did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman751570 fixed the problem
We are waiting for GetHuman751570 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DHGate.com email you?
This email address isn't valid
Follow this issue
See how GetHuman751570 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman751570
Jun 5th, 2018 - 6 mons ago
I have an issue with DHGate.com too
Not resolved
Seen by 3 customers so far
Similar issue to 231 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman751570 started working on this issue
Jun 5th 12:27pm