I ordered my daughter a pair of shoes on May **th and the money had been taken out of m...

GetHuman751570's customer service issue with DHGate.com from June 2018

2 views
 | 
231 similar
 | 
0 following
Help with my DHGate.com issue
Before contacting them, items GetHuman751570 may need:
Name, Email, Phone number or other identifying information
GetHuman751570's next move: go to the DHGate.com help center.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751570 will want to follow the link below to head to their help center. We will check on GetHuman751570 later to make sure it's all set or try to help escalate.
DHGate.com Help Center
The issue and preferred resolution, in GetHuman751570's own words:
I ordered my daughter a pair of shoes on May **th and the money had been taken out of my account twice and I have yet to receive the shoes or anything and I need to talk to someone I am highly upset about all of this if I don't get some sort of response or answer to this issue I am contacting my lawyer,I have my bank statement where this money was taken out as well,*** *** **** Justin howard
I trust that DHGate.com will make this right and come up with a resolution that is fair.
Help with my DHGate.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DHGate.com email you?
This email address isn't valid
Follow this issue
See how GetHuman751570 fixes it.
This email address isn't valid

DHGate.com

Customer service issue
Reported by GetHuman751570
Jun 5th, 2018 - 13d ago
I have an issue with DHGate.com too
Not resolved
Seen by 2 customers so far
Similar issue to 231 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman751570 started working on this issue
Jun 5th 12:27pm