Recover my account. Signed up with Facebook, do not have anymore and have new phone. Pu...

GetHuman-tschrec's customer service issue with DHGate.com from June 2018

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Help with my DHGate.com issue
GetHuman-tschrec's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tschrec will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tschrec can let us know if they help or not.
The issue in GetHuman-tschrec's own words
Check message, purchased items status ... Recover my account. Signed up with Facebook, do not have anymore and have new phone. Purchased last month and this month.can send screenshots of items. Name: Trevor Schrecengost*Email: *****@***.com*Shipping name: Debi Wolf*Shipping address: *** S Mary Ellen St. Apt. B. South Lebanon Ohio, ******Payment: MasterCard ending ****
If I can't get on my regular account they will lose my business.
Help me get back into my account
I'm relatively New and spend around $*** every time I buy. Love the site would hate to have to leave it. But I will if they make it necessary.
Tang tang, live person, their help page ( which is no help unless I supply order* ) without access to account the entire page is less than useless. Emails to customer service
I have an issue with DHGate.com too
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DHGate.com

Buying* multiple items and stores
Customer service issue
Reported by GetHuman-tschrec
Jun 5th, 2018 - a yr ago
I have an issue with DHGate.com too
Fixed
Seen by 22 customers so far
Similar issue to 442 others
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Timeline
GetHuman-tschrec started working on this issue
Jun 5th, 2018 4:24am
GetHuman-tschrec shared this issue with your circles on Google+
Jun 5th, 2018 4:25am
GetHuman-tschrec indicated the issue is not fixed yet.
Jun 5th, 2018 5:36am
GetHuman-tschrec indicated the issue is not fixed yet.
Jun 5th, 2018 9:36am
GetHuman-tschrec indicated the issue is not fixed yet.
Jun 5th, 2018 9:51am
GetHuman-tschrec indicated the issue is not fixed yet.
Jun 6th, 2018 5:40am
GetHuman-tschrec indicated the issue is not fixed yet.
Jun 6th, 2018 5:40am
GetHuman-tschrec indicated the issue is not fixed yet.
Jun 8th, 2018 7:46am