I order on item and they have took money from my bank twice for no reason and no permis...

GetHuman-neginkh's customer service issue with DHGate.com from June 2018

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The issue in GetHuman-neginkh's own words
I order on item and they have took money from my bank twice for no reason and no permission can you quickly sort this out and your customer service is very poor also I ordered another item a month ago and it hasn’t come yet can you explain to me
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DHGate.com

Customer service issue
Reported by GetHuman-neginkh
Jun 4th, 2018 - 6 mons ago
I have an issue with DHGate.com too
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Seen by 4 customers so far
Similar issue to 331 others
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Timeline
GetHuman-neginkh started working on this issue
Jun 4th 4:57pm
GetHuman-neginkh indicated the issue is not fixed yet.
Jun 4th 6:01pm