Why haven't I received an email from them , I made purchases *days ago

GetHuman738315's customer service issue with DHGate.com from June 2018

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The issue and preferred resolution, in GetHuman738315's own words:
The problem I ran into: Why haven't I received an email from them , I made purchases *days ago
I trust that DHGate.com will make this right and come up with a resolution that is fair.
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DHGate.com

Customer service issue
Reported by GetHuman738315
Jun 1st, 2018 - 21d ago
I have an issue with DHGate.com too
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Seen by 2 customers so far
Similar issue to 23 others
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Timeline
GetHuman738315 started working on this issue
Jun 1st 1:56pm