I have a situation where I ordered * pair of sneakers from a seller on or about...
GetHuman719246's customer service issue with DHGate.com from May 2018
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I have a situation where I ordered * pair of sneakers from a seller on or about *********. I recieved a notification on ********* stating that my package has arrived in the United States. The next day, one package arrived at my address and upon inspection, I noticed that the shoes were damaged and not wearable. I contacted the seller right away and the seller agreed to refund the money for that item. Today is ********* and I still have not recieved any refund, nor have I gotten the other * sneakers that I paid for. The seller cannot provide a tracking number for the remaining items and what I did get was unacceptable.
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