GetHuman-renaudk's customer service issue with DHGate.com from May 2018
Help with my DHGate.com issue
The issue in GetHuman-renaudk's own words
Get question answered about shipping and delivery before making the purchase. As well as size information ... I want to order my wedding dress and need to know the absolute earliest that I could receive it? Estimated shipping States July?? I need it before June **th. Is that possible?**Due to lack of communication * response I have no choice but to get my dress elsewhere. No phone number to contact dhgate, they do not respond to emails, and this is a clear indication of how it would be should I get a dress that does not fit or is not what was described...
Their lack of communication is a clear indication of what customer service * support would be when customers have questions after they receive product...
GetHuman-renaudk did not yet indicate what DHGate.com should do to make this right.
When I find a shop website that I enjoy working with, that's predominantly where I make my purchases. They just lost a potentially great customer!
I have an issue with DHGate.com too
How GetHuman-renaudk fixed the problem
We are waiting for GetHuman-renaudk to fix the problem and share the solution with the rest of us customers.
Please help with my DHGate.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.