I would like to return a dress for a refund Customer Service is uncooperative, as the...

GetHuman-siblefou's customer service issue with DHGate.com from May 2018

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The issue in GetHuman-siblefou's own words
I would like to return a dress for a refund Customer Service is uncooperative, as the original photo looks like the top has a lining not as sheer as it is – as my daughter is ** using the dress for prom her school will not allow skin*flesh in the breast area to be shown, also dress is a peachy tangerine color not the champagne color we were expecting also the pants are flair wide leg not slim tapered like the original photo totally not as described. Below is my order * from DH Gate ********* I tried to download photos and ask for a refund but the website always fails it never accepts my requests my download of photos, etc.. . Please advise of next steps as I am prepared to DHL back to the address on the shipping label today *******.
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Customer service issue
Reported by GetHuman-siblefou
May 11th, 2018 - 10 mons ago
I have an issue with DHGate.com too
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Seen by 7 customers so far
Similar issue to 228 others
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Timeline
GetHuman-siblefou started working on this issue
May 11th, 2018 4:20pm
GetHuman-siblefou indicated the issue is not fixed yet.
May 11th, 2018 5:20pm
GetHuman-siblefou indicated the issue is not fixed yet.
May 11th, 2018 5:21pm
GetHuman-siblefou indicated the issue is not fixed yet.
May 11th, 2018 5:21pm
GetHuman-siblefou indicated the issue is not fixed yet.
May 11th, 2018 5:21pm
GetHuman-siblefou indicated the issue is not fixed yet.
May 14th, 2018 3:23pm