I placed an order yesterday for snap jewelry charms. I ordered the wrong size and would...
GetHuman660812's customer service issue with DHGate.com from May 2018
Help with my DHGate.com issue
GetHuman660812's next move: find and follow the right step-by-step guide.
DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman660812 will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman660812 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if DHGate.com has better answers for you: DHGate.com Help Center
The issue in GetHuman660812's own words
I placed an order yesterday for snap jewelry charms. I ordered the wrong size and would like to cancel the order. I have tried, unsuccessfully, many times and am getting very frustrated! Would very much appreciate some help and results. They were very quick and efficient with putting a hold on the funds with my bank. Jeannie Mans
GetHuman660812 did not yet indicate what DHGate.com should do to make this right.
I have an issue with DHGate.com too
How GetHuman660812 fixed the problem
We are waiting for GetHuman660812 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.