I placed an order yesterday for snap jewelry charms. I ordered the wrong size and would...

GetHuman660812's customer service issue with DHGate.com from May 2018

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The issue in GetHuman660812's own words
I placed an order yesterday for snap jewelry charms. I ordered the wrong size and would like to cancel the order. I have tried, unsuccessfully, many times and am getting very frustrated! Would very much appreciate some help and results. They were very quick and efficient with putting a hold on the funds with my bank. Jeannie Mans
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DHGate.com

Customer service issue
Reported by GetHuman660812
May 6th, 2018 - a yr ago
I have an issue with DHGate.com too
Not resolved
Seen by 2 customers so far
Similar issue to 13585 others
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Items needed
Name on the account
Address on the account
Email on the account
Order number
Timeline
GetHuman660812 started working on this issue
May 6th, 2018 3:19pm
GetHuman660812 indicated the issue is not fixed yet.
May 6th, 2018 3:20pm