Desa remote HRC *** and receiver have new batteries. remote red function light works...
GetHuman-j_e's Technical support issue with DESA International from December 2019
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Desa remote HRC *** and receiver have new batteries. remote red function light works when button is pushed but wo'n't ignite firelogs. I also checked wiring on receiver and everything seem o.k. I also checked to make sure remote is not in locked mode...still won't work..is this a remote issue or receiver issue?
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DESA International
Technical support issue
Reported by GetHuman-j_e
Dec 13th, 2019 - 2 years ago
I have an issue with DESA International too
Not resolved
Seen by 26 customers so far
Similar issue to 18 others
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GetHuman-j_e started working on this issue
Dec 13th, 2019 8:57pm
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