Ceramic floor tile is loose, hollow, and grout cracking in multiple rooms throughout my...

GetHuman6284276's customer service issue with D.R. Horton from July 2021

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The issue in GetHuman6284276's own words
Ceramic floor tile is loose, hollow, and grout cracking in multiple rooms throughout my house. DR Horton sent an Inspector out to inspect and estimated over **% of the flooring is defective. Called DR Horton Warranty Dept (Palm Bay, Florida) for resolution and I spoke with Jerry Medeiros who was very unprofessional and refused to assist with relacing flooring.

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D.R. Horton

Customer service issue
Reported by GetHuman6284276
Jul 2nd, 2021 - 4 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 30 others
0 customers following this


GetHuman6284276 started working on this issue
Jul 2nd 12:42pm