Ceramic floor tile is loose, hollow, and grout cracking in multiple rooms throught my h...

GetHuman6284276's customer service issue with D.R. Horton from July 2021

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The issue in GetHuman6284276's own words
Ceramic floor tile is loose, hollow, and grout cracking in multiple rooms throught my hose. DR Horton sent an Inspector out to inspect and estimated over **% of the flooring is defective. Called DR Horton Warranty Dept (Palm Bay, Florida) for resulution and I spoke with Jerry Medeiros who was very unprofession and refused to assist with relacing flooring.

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D.R. Horton

Customer service issue
Reported by GetHuman6284276
Jul 2nd, 2021 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 29 others
0 customers following this

Timeline

GetHuman6284276 started working on this issue
Jul 2nd 12:32pm