Customer Service Profiles Customer Service Issues

Archive 2

The following are issues that customers reported to GetHuman about Customer Service Profiles customer service, archive #2. It includes a selection of 20 issue(s) reported December 1, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello Garena Free Fire Team India, I recently discovered that my account, registered under the ID name ꧁S❤️B꧂BUNTY and ID number [redacted], has been banned. I firmly believe that I have not violated any of your rules of conduct and am perplexed as to why my account has been suspended. Kindly review my case as I am certain this ban is a mistake and request for my account to be reinstated. Your prompt attention to this matter would be greatly appreciated. Thank you.
Reported by GetHuman-malibunt on Wednesday, December 1, 2021 12:51 PM
Hello Garena Support Team, My name is Tamilarasan. I have been playing Free Fire for the past 8 months, but unfortunately, my account has been suspended. During a rank match, I encountered a hacker which led to my frustration. In a hasty decision, I downloaded a mod apk for a head shot hack and used it for an hour. Realizing my mistake, I uninstalled the hack and reverted to the original version from the Google Play Store. The next day, when I tried to access Free Fire, I found out that my account was suspended. I deeply regret my actions and would like to appeal for the reinstatement of my account. Free Fire means a lot to me, and I promise to never misuse the game again. My account nickname is KoㅤTAMILㅤ•‿•, and my user ID is [redacted]. I sincerely request for one last chance to continue playing Free Fire and assure you of my commitment to fair play. Thank you for considering my request. Yours faithfully, Tamilarasan
Reported by GetHuman6861118 on Wednesday, December 1, 2021 2:03 PM
Hello, Dear Garena Free Fire India team, My account was banned while I was playing the game. I am confident I haven't violated any rules of conduct. I am unsure why my account was banned. I believe it might be a mistake. Kindly consider unbanning my account. ID: ꧁S❤️B꧂BUNTY ID Number: [redacted]
Reported by GetHuman6861202 on Wednesday, December 1, 2021 2:26 PM
Hello, Team Free Fire, I believe my account was unjustly suspended, as I have always adhered to the rules. Please reinstate my account promptly. Character ID: [redacted] Account Name: OP PRIYA.FF Dear Garena, I am encountering technical issues with my game ID. I assure you of my commitment to fair gameplay. Kindly assist me! Your help is greatly appreciated. Thank you.
Reported by GetHuman6861830 on Wednesday, December 1, 2021 4:46 PM
I have not used any hacks or files in Free Fire for three years, since [redacted]. My game UID is [redacted]96, in-game name SLR xDEVIL. Please unban my suspended account. I did not receive any warning, and this is the first time it has happened to me. I have invested a lot of time and money in Free Fire. Kindly unsuspend my account or refund all the purchases I made over the past three years. I look forward to your response. Thank you.
Reported by GetHuman6864482 on Thursday, December 2, 2021 7:26 AM
Hello, I am inquiring about my Free Fire UID [redacted]33, which has a restriction on diamonds due to a refund issue. My friend used hacks unbeknownst to me, leading to my account being hacked. I kindly request the return of my account that has been banned. Additionally, there seem to be game blockages on Winzo for activities like basketball. Furthermore, there is a concern with my disabled Facebook account. I would appreciate a reevaluation of my Garena ID in [redacted], under the game name Prince Hriday. I am still awaiting the cashback for a returned dress. Lastly, I am seeking information on today's redeem code or for November 29, [redacted]. I assure you that I have not engaged in any form of hacking, yet my ID has been suspended by Garena. Lastly, there has been an issue with receiving the top-up diamonds. Thank you.
Reported by GetHuman-gdjh on Thursday, December 2, 2021 5:21 PM
Hello, I play games from seat 2, and someone hacked my ID. I am very upset and thinking about quitting. I hope you can help me get back my samurai bundle. I am willing to pay whatever amount it takes. Please give me the samurai bundle. I hope you will help me. My other ID is [redacted]88, username Nidhdhi. Please assist me.
Reported by GetHuman-kausbori on Thursday, December 2, 2021 8:47 PM
"I have not used any hacks or files in Free Fire for the past three years since [redacted]. My in-game user ID is [redacted]96 and my in-game name is SLR xDEVIL. You can reach me via email at [redacted] or on my phone at +94 [redacted]14. I kindly request to have my suspended account unbanned. I did not receive any warning prior to this suspension, and this is the first time something like this has happened to me. I have invested a lot of time and money into Free Fire. Please unsuspend my account or provide a refund for all the purchases I have made in the past three years. I am waiting for your response. Thank you."
Reported by GetHuman6864482 on Friday, December 3, 2021 3:08 AM
Hello Garena, My Facebook account linked to Free Fire has been hacked. I kindly request for my Free Fire ID to be transferred to my Google account at [redacted] My Free Fire UID is [redacted], in-game name is $THAranjan, and my level is 39. I have characters like DJ Alok and Skyler, with DJ Alok being at level 5. In addition, I have emotes like LOL and Namaste. Please assist in transferring my account to my Google account. Thank you, FF Lover (Ranjan Shrestha) Phone: [redacted] Email: [redacted]
Reported by GetHuman-stharanj on Sunday, December 5, 2021 12:37 AM
Hello Garena, Hello Sir, my name is AJAY. I have been using Free Fire for the past 8 days, and my account has been suspended. Four days ago, while playing a ranked match, I was killed by a hacker using wall hacks. Feeling frustrated, I made a mistake and downloaded a mod apk. I ended up using a wall hack for two days, realizing it was wrong, and uninstalled it. I then reinstalled the original game from the Google Play Store. The next day, when I tried to open Free Fire, my account was suspended. Please help me, Garena. I have a genuine love for Free Fire, and I cannot imagine not being able to play. I promise not to misuse any chances given to me. Trust me, my account nickname is AJAY-YTT99, and my user ID is [redacted]. Please grant me one last chance. I truly love Free Fire. Thank you!
Reported by GetHuman-kroajay on Sunday, December 5, 2021 4:07 PM
My ID is suspended, please help me. I have not done anything wrong and I'm sure I have followed your rules of conduct. My Facebook account is linked to Gmail for recovery. My ID has been locked and my Facebook profile login requires identification approval. My Free Fire ID has been banned, I kindly request assistance in restoring my account. Hello Team Free Fire, I believe I have abided by the rules and request the unsuspension of my Free Fire ID. Garena, please help me by providing free diamonds. Please unsuspend my Free Fire ID with the UID: [redacted]. My Facebook account has been hacked. I need assistance in recovering it. Please, I request help in resolving this issue. Dear sir, I have not used any kind of hack. My ID number is [redacted], and my ID name is Ds.RaZaFf.
Reported by GetHuman-ksksabir on Sunday, December 5, 2021 4:45 PM
Dear Support Team, I believe my account has been incorrectly suspended. I assure you that I have followed all rules of conduct. My Facebook account is linked to Gmail for recovery. My Facebook profile is awaiting identity verification. My Free Fire ID has been banned, and I am requesting assistance to restore it. Please help me by contacting me on my mobile number. I have not violated any rules and request the unblocking of my Free Fire account with the UID: [redacted]. I appreciate your prompt attention to this matter. Thank you.
Reported by GetHuman-ksksabir on Sunday, December 5, 2021 4:46 PM
My Free Fire account is currently suspended, and I would greatly appreciate assistance with its recovery. My Free Fire ID name is Aɢ๛ᴄʀɪᴍɪɴᴀʟシ, and the ID number is [redacted]. I am unsure of the reason for the suspension but am apologetic for any unintentional violation of the rules. I value my account deeply as it holds all my bundles, characters, and gun skins. Once recovered, I will ensure to adhere strictly to the game's regulations. Your help in recovering my account would be sincerely appreciated.
Reported by GetHuman6878548 on Monday, December 6, 2021 1:21 PM
Hello Garena, My Facebook account linked to Free Fire has been hacked. I kindly request the transfer of my Free Fire ID to my Google account at [redacted] My Free Fire UID is [redacted], username is $THAranjan, and I am at level 39. In my Free Fire account, I have DJ Alok, Skyler, and other characters. DJ Alok is at level 5. I possess the LOL emote and Namaste emote in the game. Please proceed with the transfer to my Google account. Thank you, Ranjan Sh.
Reported by GetHuman6878888 on Monday, December 6, 2021 2:53 PM
Dear Garena Free Fire, I am kindly requesting the unbanning of my account with ID [[redacted]00]. I made the regretful decision to use a hack once for amusement. I assure you that if my account is reinstated, I will not engage in such activities again. I have invested approximately [redacted] INR into this account, which holds sentimental value to me. I come from a humble background, and this account means a lot to me. I sincerely ask for the opportunity to continue playing Free Fire. I assure you that I will not use any unauthorized tools or software in the future. Thank you for your understanding. Sincerely, nsp patel
Reported by GetHuman6879042 on Monday, December 6, 2021 3:29 PM
Hi, I need help with my suspended Free Fire account. I haven't violated any rules and am certain I've abided by your terms. I linked my Facebook account to Gmail for recovery. Now, my Facebook ID is locked and requires approval for logging in. My Free Fire ID has been banned, and I kindly request assistance in restoring it. Please, Team Free Fire, I believe in my innocence and seek your support. Garena, could you please provide me with free diamonds in ***? I urge you to unsuspend my Free Fire ID with the UID: **********. My Facebook account has been hacked, and I'm seeking help to regain access. My Player ID is ********** under the name In... Dear sirs, I assure you that I haven't used any hacks.
Reported by GetHuman-skrbinyt on Tuesday, December 7, 2021 8:33 AM
Hello Garena Team, I am writing to inform you that my account has been suspended. I acknowledge that I may have used a third-party application or other unauthorized files that may have impacted the game unfairly. I sincerely apologize for this behavior. I kindly request your forgiveness and humbly ask for my account to be reinstated. Please consider giving me a second chance and lifting the suspension on my account. I truly miss playing Free Fire, and I assure you that I will comply with all rules and regulations moving forward. My Game Name is ᴹᴿ᭄Murugesh, and my Game ID is [redacted]. Thank you for your understanding and assistance. Warm regards.
Reported by GetHuman6846235 on Wednesday, December 8, 2021 9:02 AM
Hello Garena Team, I am writing to address the suspension of my account. I inadvertently used a third-party application or other files that disrupted the game's balance. I deeply regret this error and sincerely seek your forgiveness. Kindly reinstate my account and lift the suspension. I humbly request for another chance to rectify my mistake. I am truly sorry and ask for your understanding as I truly enjoy playing Free Fire. My game alias is ᴹᴿ᭄Murugesh and my Game ID is [redacted]. Thank you for your attention to this matter. Your help in restoring my account would be greatly appreciated. Best regards, [Initials]
Reported by GetHuman6846235 on Wednesday, December 8, 2021 10:47 AM
Subject: Account Suspension Appeal Dear Garena Team, I am reaching out to humbly request the reinstatement of my account that has been suspended. I regretfully admit to using third-party applications or other unauthorized files that disrupted the game's balance. I deeply apologize for this mistake and sincerely ask for your forgiveness and the opportunity to have my account restored. Please consider giving me a second chance by lifting the suspension on my account. I genuinely love playing Free Fire, and I am committed to following all the rules and regulations moving forward. Details: Game Name: ᴹᴿ᭄Murugesh Game ID: [redacted] Thank you for your understanding and consideration. Sincerely, [Initials]
Reported by GetHuman6846235 on Wednesday, December 8, 2021 12:27 PM
Dear Garena Free Fire India Team, My account was unexpectedly banned while playing the game. I am confident that I have abided by all the rules of conduct and have not engaged in any wrongdoing. I am perplexed as to why my account has been banned and believe it might have been a mistake. I kindly request the Garena team to review my account and reverse the ban. Player name: I ❤️ love ID: [redacted] Thank you for your attention to this matter. Warm regards.
Reported by GetHuman6894507 on Thursday, December 9, 2021 7:00 PM

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