Customer let down by Currys

GetHuman-lakotadr's customer service issue with Currys from April 2021

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The issue in GetHuman-lakotadr's own words
give them the correct mobile number but they did not change it ... delivery of a fridge freezer, paid £** for it to be delivered tomorrow but my email says delivery is Saturday,*Fridge*freezer arrived Saturday and has a dint in the door
The product was for someone else but they asked me to order it for them as they have no computer, put in all correct details but for some reason used my contact phone number :*
To give the customer a refund of the extra money paid for a Friday delivery and not the Saturday delivery, also do something about the dent
few years
tried email, phone etc
How GetHuman-lakotadr fixed the problem

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Currys

Fridge*freezer
Customer service issue
Reported by GetHuman-lakotadr
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 3281 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-lakotadr started working on this issue
Apr 1st 10:48am
GetHuman-lakotadr indicated the issue is not fixed yet.
Apr 1st 2:53pm
GetHuman-lakotadr indicated the issue is not fixed yet.
Apr 1st 2:54pm
GetHuman-lakotadr indicated the issue is not fixed yet.
Apr 1st 2:54pm

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