Hi, I purchased a TP Link RE*** wifi expander in the Sheffield Heeley store on Tuesday...

GetHuman5438154's Cancel order issue with Currys from November 2020

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The issue in GetHuman5438154's own words
Hi, I purchased a TP Link RE*** wifi expander in the Sheffield Heeley store on Tuesday **th Oct & was advised they didnt have in store but would be available for collection next day. I gave my email & mobile info & was told to expect email when ready for collection. I paid £**.** on master card but wasnt given a receipt as transaction was on your in store tablet but told email confirmation with order no. would be sent.*I heard nothing next day so revisited store Thurs **th & was told it should be in later that day & I would be emailed. To date I've heard nothing further & I your stores are now closed.*Sunday *nd Nov I ordered the same product online for free delivery, o*n CUR********** & again paid £**.** on the same card. This was delivered Thurs * Nov & is working fine.*Therefore the original order needs cancelling & refunding. *Please advise.*Chris Nunn, ** Crimicar Lane, Sheffield S** *FA

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Currys

Cancel order issue
Reported by GetHuman5438154
Nov 6th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2627 others
0 customers following this

Timeline

GetHuman5438154 started working on this issue
Nov 6th, 2020 10:57am

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