I ordered a washing machine for collection at Livingston (*****). Order number CUR...

GetHuman5324402's customer service issue with Currys from October 2020

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The issue in GetHuman5324402's own words
I ordered a washing machine for collection at Livingston (*****). Order number CUR**********. We live ** miles away - Our car then broke down So we couldn’t collect. I emailed back the online reservation email address and received a mailer demon. Meanwhile my dad visited and fixed our current machine. On ***** you messaged to say if I didn’t collect in * days my payment method would be refunded which was good by me. Again I replied to the message but got another mailer demon. I have just tried to spend my gift vouchers (which I paid with) assuming they would be re-activated. They haven’t been.... how long does this take? The gift vouchers are: ********************* pin **** £*********************** pin **** £*** and******************** pin **** £****Kind regards**Kirsty

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Currys

Customer service issue
Reported by GetHuman5324402
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2474 others
0 customers following this

Timeline

GetHuman5324402 started working on this issue
Oct 2nd, 2020 9:42am