I completed an online order on the **th March which was due to be delivered to your sto...

GetHuman-abithorn's Complaint issue with Currys from May 2020

Help with my Currys issue
Before contacting them, items GetHuman-abithorn may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-abithorn's own words
I completed an online order on the **th March which was due to be delivered to your store in Crayford, then the lockdown process started to happen. *I have tried contacting you numerous times with no response, both via email & by email.*I never recieved any items, I have contacted Hermes who have left in a 'Safe place' assuming somewhere at your store which is no help to me. I would like my money returned. I am sick of trying to chase you for the items and I am disgusted with how little contact I have been able to make, I appreicate with uncertain times where may be a delay but TWO MONTHS!! With not even an acknowlegment email is awful, my money has been taken and no products delivered, please return my £***.** payment. Order reference - CUR**********

GetHuman-abithorn did not yet indicate what Currys should do to make this right.

How GetHuman-abithorn fixed the problem

We are waiting for GetHuman-abithorn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Currys

Complaint issue
Reported by GetHuman-abithorn
May 20th, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1862 others
0 customers following this

Timeline

GetHuman-abithorn started working on this issue
May 20th, 2020 9:50am
GetHuman-abithorn shared this issue with others over email
May 20th, 2020 9:50am
GetHuman-abithorn shared this issue with others over email
May 20th, 2020 9:50am