I ve just spent ** minutes trying to get through to Currys. One person put me through...

GetHuman-bethtyle's Track order issue with Currys from December 2019

Help with my Currys issue
The issue in GetHuman-bethtyle's own words
I ve just spent ** minutes trying to get through to Currys. One person put me through to someone else and I was "hanging" for ** minutes". I ordered a freezer yesterday CUR **** *** *** delivery number ********** and it said online it was "NEXT DAY DELIVERY". But when I paid I discovered it will be within the NEXT ** days!!! I was lied to. Where is my freezer? I NEED to know when its coming, I may be out!! For Gods sake, this is a shambles!

GetHuman-bethtyle did not yet indicate what Currys should do to make this right.

How GetHuman-bethtyle fixed the problem
I had to ring again. This time I got a VERY helpful man, but no thanks to the others!!! Your automated phone system is diabolical. I should never have had to spend a HOUR trying to get through or speak to an actual human being who was actually helpful.
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Currys

Track order issue
Reported by GetHuman-bethtyle
Dec 13th, 2019 - a year ago
Fixed
GetHuman-bethtyle shared how to fix
Seen by 9 customers so far
Similar issue to 546 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-bethtyle started working on this issue
Dec 13th, 2019 10:34am
GetHuman-bethtyle confirmed the issue is fixed. Hooray!
Dec 14th, 2019 2:50pm