I have my plan with currys on which I have a hot point fridge freezer that I have had r...

GetHuman4008049's Complaint issue with Currys from November 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4008049's own words
I have my plan with currys on which I have a hot point fridge freezer that I have had returned about two months ago,but I am paying for it. I haved made many complaints aboutit to the currys helpline. Every time I have been told i would be contacted in five days for the matter to be dealt with. Another month has passed with no phone call and still the problem paying for the item I don't have. I even tried to cancel it at the Ipswich store by going in. I was told I would be contacted by two of the managers within three days. The time came and passed and no phone call. I have also contacted creation the financial company made a complaint and was told to wait up eight to fifteen weeks. I would appreciate your help many thanks mr Gould.

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Currys

Complaint issue
Reported by GetHuman4008049
Nov 28th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 456 others
0 customers following this

Timeline

GetHuman4008049 started working on this issue
Nov 28th, 2019 6:49pm