I purchased * Amazon Echos on ******* and tried to get the advertised discount of £** b...

GetHuman-sammps's customer service issue with Currys from February 2019

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I purchased * Amazon Echos on ******* and tried to get the advertised discount of £** but the code I put it was being accepted. I therefore got into a live chat with Liam who checked but had the same difficulty. I placed and paid for the order reference no. CUR********** and Liam confirmed that I should receive a refund that would be made by his manager. Unfortunately since checking on the card I purchased them with I have not yet seen the refund. Please could you let me know what my next step should be? the transcript reference no. is ******************. Please advise if you need any further details. Thank you.
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Currys

Customer service issue
Reported by GetHuman-sammps
Feb 6th, 2019 - 4 mons ago
I have an issue with Currys too
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Timeline
GetHuman-sammps started working on this issue
Feb 6th 12:42pm
GetHuman-sammps confirmed the issue is fixed. Hooray!
Feb 6th 12:42pm