Order No **********. Delivery arranged for Monday ******** and confirmed by text. After...

GetHuman-garyinel's customer service issue with Currys from January 2019

1126 similar
0 following
Help with my Currys issue
GetHuman-garyinel's next move: try calling Currys again.
The best way to get your problem resolved is to tap the button below to start calling Currys. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-garyinel's own words
Order No **********. Delivery arranged for Monday ******** and confirmed by text. After booking a day off work for the delivery, on Sunday I received a text informing me, delivery is now Tuesday, very inconvenient. I received a phone call on Monday to confirm i will be in on Tuesday, I stated i start work at *pm. On Tuesday morning i receive a message, stating delivery will be between **.** and **.**, not listening to my working hours. Then on Tuesday morning i get a phone call to say my delivery is cancelled due to damage. At this stage i try to contact Currys, but its all automated, nobody to talk to, so i travel to thr shop i made my purchase, although the man who served me was very attentive, but no real result. I then received a message, stating delivery will be Thursday. Is this a joke?. I go home to receive a phone call from the delivery team, we will be with you in ** mins, they arrive with * of the * items i ordered. Considering i was told the delivery was cancelled, it was fortunate that i was available. *I have wasted a days holiday, which i work hard for, to be mucked about by Currys. I have made unnecessary trip to Currys, to try to sort out something that was booked and confirmed, then changed, and changed again. I'm very disappointed in your service and i believe you should be offering me some compensation for my time, effort and losing a days holiday.*I trust you will resolve this issue, I'm still waiting for my washing machine to arrive, I would like to think that you could arrange for this to be delivered at my convenience, due to the above mention hassle Ive had to put up with. I think this is the least you can do.**One unhappy customer**Gary
GetHuman-garyinel did not yet indicate what Currys should do to make this right.
I have an issue with Currys too
How GetHuman-garyinel fixed the problem
We are waiting for GetHuman-garyinel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-garyinel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-garyinel
Jan 16th, 2019 - 9 mons ago
I have an issue with Currys too
Seen by 8 customers so far
Similar issue to 1126 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-garyinel started working on this issue
Jan 16th 11:13am
GetHuman-garyinel indicated the issue is not fixed yet.
Jan 16th 11:15am