Hello,**We had a delivery of a washing machine yesterday with the reference CUR...

GetHuman1700902's customer service issue with Currys from December 2018

745 similar
0 following
Help with my Currys issue
First: share to improve GetHuman1700902's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1700902's next move: call Currys.
The best way to get your problem resolved is to tap the button below to start calling Currys. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1700902 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1700902's own words
Hello,**We had a delivery of a washing machine yesterday with the reference CUR********** and KnowHow reference **********. I paid for it to be installed as well as the old machine removing. The delivery driver said that we had not paid for installation and just left without installing.**I think what’s happened is that despite paying for installation and it appearing on my confirmation email, when I look on the KnowHow tracker, it says installation is not purchased. Please see attached confirmation image and knowhow tracker. Are you able to arrange installation or refund the installation charge please.**Thanks*Josh
GetHuman1700902 did not yet indicate what Currys should do to make this right.
I have an issue with Currys too
How GetHuman1700902 fixed the problem
We are waiting for GetHuman1700902 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1700902 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1700902
Dec 6th, 2018 - 6 mons ago
I have an issue with Currys too
Not resolved
Seen by 2 customers so far
Similar issue to 745 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1700902 started working on this issue
Dec 6th, 2018 9:38am