Hello,**We had a delivery of a washing machine yesterday with the reference CUR...

GetHuman1700902's customer service issue with Currys from December 2018

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The issue in GetHuman1700902's own words
Hello,**We had a delivery of a washing machine yesterday with the reference CUR********** and KnowHow reference **********. I paid for it to be installed as well as the old machine removing. The delivery driver said that we had not paid for installation and just left without installing.**I think what’s happened is that despite paying for installation and it appearing on my confirmation email, when I look on the KnowHow tracker, it says installation is not purchased. Please see attached confirmation image and knowhow tracker. Are you able to arrange installation or refund the installation charge please.**Thanks*Josh
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Currys

Customer service issue
Reported by GetHuman1700902
Dec 6th, 2018 - 6 mons ago
I have an issue with Currys too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1700902 started working on this issue
Dec 6th, 2018 9:38am