I went into hamilton store on ** nov during black friday deal to purchase an ipad *** s...

GetHuman1667184's customer service issue with Currys from December 2018

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The issue in GetHuman1667184's own words
I went into hamilton store on ** nov during black friday deal to purchase an ipad *** space grey. I was told it will b in store next day! Ive been * times down store and still not delivered! Only today i went down to get an answer that i was told my parcel lost in transit!!! Im so angry with their **** and uncaring customer service! I asked for refund which i was told i cannot get it until they have resolved my lost parcel!!! I could have shopped argos or apple as they all doing deal at that time!!! I need this present for my husband next week! Under the consumer law if i request a refund yr company cannot hold my money!!!! I suggested the hamilton branch gives me one in store n they have in stock but no they cannot do this either! This is ridiculous and i will seek citizen advice bureau if i do not get a prompt answer!!!!

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Currys

Customer service issue
Reported by GetHuman1667184
Dec 1st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 692 others
0 customers following this

Timeline

GetHuman1667184 started working on this issue
Dec 1st, 2018 1:16pm

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