The lady (very friendly)who took me to another staff member to finalise the collection...

GetHuman-swshah's customer service issue with Currys from November 2018

2 views | 580 similar | 0 following
Help with my Currys issue
First: share to improve GetHuman-swshah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-swshah's next move: call Currys.
The best way to get your problem resolved is to tap the button below to start calling Currys. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-swshah may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-swshah's own words
The lady (very friendly)who took me to another staff member to finalise the collection of my reserved laptop, that staff member was very cold, no greetings, forced to sell me the care plan which I wasn’t intending to buy. Expressed myself that I didn’t want to go for care plan but he was still forcing. I was so frustrated that I just got the laptop which was in a box without even noticing that the packing seal was broken. Got home and found out about the seal, opened the box hoping that the laptop would be ok. To my surprise, I found that the laptop was locked and I couldn’t even find any login details which I hoped that I’d be able to trace from the booklets.*Would definitely return and get my money back... terrible customer service except from the lady (looked Asian).

GetHuman-swshah did not yet indicate what Currys should do to make this right.

How GetHuman-swshah fixed the problem

We are waiting for GetHuman-swshah to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-swshah fixes it.
This email address isn't valid

Currys

Customer service issue
Reported by GetHuman-swshah
Nov 23rd, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 580 others
0 customers following this

Timeline

GetHuman-swshah started working on this issue
Nov 23rd, 2018 9:43pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies