I have tried to order a set of Sony wh-****xm* headphones on line the link said free de...

GetHuman-jamesven's customer service issue with Currys from December 2018

1 view
 | 
739 similar
 | 
0 following
Help with my Currys issue
First: share to improve GetHuman-jamesven's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jamesven's next move: call Currys.
The best way to get your problem resolved is to tap the button below to start calling Currys. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jamesven may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jamesven's own words
I have tried to order a set of Sony wh-****xm* headphones on line the link said free delivery. Then when I get on the site it says you won’t deliver which is in complete conflict to what you’re advertising on the top left of the screen faculae advertising. Then the site won’t let me order them so I drive down to your store in Basingstoke to be told there’s nothing they can do even though they have them on the shelf but at a lot more expensive price. I show them it is a current offer and they are legally bound to honour it so they then tell me they have ran out of stock!!! Really... so iv come home and gone online to try and get help and I find your system Cami I think great I have now been on here for ** mins and no one has responded this is terrible customer service it feels like you are making it as hard as you can for the customer and I just tried to find a number to call you and and it’s going to cost me £*.** then **p a min !!! All I want to do is buy the headphones that you are advertising with FREE DELIVERY I have taken a photo shot of the advert and the screen showing how long I have been sat on your system with no response or even a small message saying they are really busy but the will get to me NOTHING please give me back a little belief and help me. If you would like a copy of the screen shots just let me know.*James
GetHuman-jamesven did not yet indicate what Currys should do to make this right.
I have an issue with Currys too
How GetHuman-jamesven fixed the problem
We are waiting for GetHuman-jamesven to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Currys email you?
This email address isn't valid
Follow this issue
See how GetHuman-jamesven fixes it.
This email address isn't valid

Currys

Customer service issue
Reported by GetHuman-jamesven
Dec 5th, 2018 - 2 mons ago
I have an issue with Currys too
Not resolved
Seen by 1 customer so far
Similar issue to 739 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jamesven started working on this issue
Dec 5th, 2018 4:39pm