I bought an HP Office Jet Pro **** from Curry’s Forestside Store, Belfast BT* on ** Sep...

GetHuman-reidrose's customer service issue with Currys from October 2018

2 views
 | 
289 similar
 | 
0 following
Help with my Currys issue
First: share to improve GetHuman-reidrose's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-reidrose's next move: call Currys.
The best way to get your problem resolved is to tap the button below to start calling Currys. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-reidrose may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-reidrose's own words
I bought an HP Office Jet Pro **** from Curry’s Forestside Store, Belfast BT* on ** September ****. I ordered it online on Sunday *th and picked it up Monday **th September**Product Code **** *******Reservation No ****f*x**The product was advertised with a ‘*-year guarantee included ‘– I took a screenshot at the time of ordered and this confirms **When I unpacked the printer there was no information on how to register my free * year guarantee which came with the product provided by HP. For avoidance of doubt I didn’t buy this * year guarantee from Curry’s.*I assumed then that my receipt would be proof of the guarantee but on reflection I thought I better check this out when I returned from holiday.**I rang your help desk yesterday at **.** and spoke to Mohammed. I explained the situation to Mohammed and he said he would have to pass me on to another colleague to do the registration. I waited ** mins and was eventually connected to Tina. Tina told me she could only register warranties purchased from Curry’s and that I would have to contact HP directly. I asked her for a telephone number for HP and she gave me the number **** *** ****. I thanked Tina for her help and then phoned the number she gave me which was unobtainable.**What a waste of my time. I simply want confirmation that my receipt confirms the * year HP guarantee or for Curry’s to advise me properly how I can register.**Before this issue I had ordered a Bosch Fridge on ** September and there was a whole rigmarole with that about delivery. I am very very disappointed by Curry’s service in respect of both the Printer and the Fridge – very very poor service indeed
GetHuman-reidrose did not yet indicate what Currys should do to make this right.
I have an issue with Currys too
How GetHuman-reidrose fixed the problem
We are waiting for GetHuman-reidrose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Currys email you?
This email address isn't valid
Follow this issue
See how GetHuman-reidrose fixes it.
This email address isn't valid

Currys

Customer service issue
Reported by GetHuman-reidrose
Oct 21st, 2018 - 24d ago
I have an issue with Currys too
Not resolved
Seen by 2 customers so far
Similar issue to 289 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-reidrose started working on this issue
Oct 21st 10:09am