I have a laptop which cost me £*** that I cannot use. THIS FORM IS TICKED FIXED. CURRIYS FIX IS TO PASS YOU BACK TO THE MANUFACTURER.

GetHuman-sallybis's customer service issue with Currys from June 2018

Help with my Currys issue
The issue in GetHuman-sallybis's own words
turn on the laptop ... TWICE MY LAPTOP HAS CRASHED AFTER A WINDOWS ** AUTOMATIC UPDATE. THE FIRST TIME I HAD TO PAY FOR IT TO BE FIXED NOW THE SAME THING AGAIN. Do I throw it in the bin? **UPDATE: I HAVE NOW FIXED THE ISSUE BY PAYING AGAIN AND APPARENTLY THE ISSUE WITH WINDOWS ** HAS BEEN FIXED SO THAT IT WILL NOT OCCUR AGAIN.......APPARENTLY. IF THIS HAPPENS AGAIN I WILL DEFINATELY THROW THE LAPTOP AWAY.
I have already paid once to get this repaired
I want my laptop back in working order with an assurance that this will not happen again. This is the first of many of my computers past and present to have this problem.
I pay my money and want an item that does what it says in the AD.*Then I am satisfied.
looked up online but I do not know what all the jargon is.
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Currys

AsusX***LA **.*" LaptopBlack Cost £***
Customer service issue
Reported by GetHuman-sallybis
Jun 12th, 2018 - 9 mons ago
I have an issue with Currys too
Fixed
Seen by 9 customers so far
Similar issue to 38 others
0 customers following this
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Timeline
GetHuman-sallybis started working on this issue
Jun 12th, 2018 6:42pm
GetHuman-sallybis indicated the issue is not fixed yet.
Jun 14th, 2018 2:17pm
GetHuman-sallybis indicated the issue is not fixed yet.
Jun 14th, 2018 2:31pm
GetHuman-sallybis indicated the issue is not fixed yet.
Jun 14th, 2018 3:25pm
GetHuman-sallybis indicated the issue is not fixed yet.
Jun 29th, 2018 11:44am
GetHuman-sallybis indicated the issue is not fixed yet.
Jun 29th, 2018 11:46am
GetHuman-sallybis indicated the issue is not fixed yet.
Jun 29th, 2018 11:51am