Curb taxi app. I signed up, got a ride, driver shows me he got paid. Later I got a text...
GetHuman-dsvinogr's customer service issue with Curb from August 2018
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The issue in GetHuman-dsvinogr's own words
Log in and figure out why my credit card didn’t work. ... Curb taxi app. I signed up, got a ride, driver shows me he got paid. Later I got a text that the credit card didn’t go through. I tried to go into the account to see what the problem was. I am closed out and can’t log in. *My credt card company says they approved the payment. !!*I’ve written Curb customer service several times to figure this out and regain my account, but no answer from them. *** if you can help. Denise Vinograde
There’s no apparent way to fix this.
Let me login. Also, my credit card people say they approved payment. Did Curb get it or not?
FAQ pages. Texting, emailing customer service.
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How GetHuman-dsvinogr fixed the problem
It took them several days to reactivate the account. They never did correct the payment problem. I just changed the payment method. Not the best cust service that’s fir sure
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