Cunard, Queen Victoria*Voyage v****Ref* *r*d*c*Monday ** November ******I Wanted to enq...

GetHuman-candcly's customer service issue with Cunard Line from September 2018

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The issue in GetHuman-candcly's own words
Cunard, Queen Victoria*Voyage v****Ref* *r*d*c*Monday ** November ******I Wanted to enquire if any possibility of getting an up grade to our booking, as I believe we have made a mistake in booking an inside cabin for our Caribbean cruise, my wife has started having anxiety issues, concerning the confinement of the cabin!! Already having nightmares! We were so much looking forward to it, as we have before, but this is a first for inside cabin. I just didn’t want to have a big issue on arrival on board the ship! Our previous cruises with this ship have always been a fantastic experience and I would like this one to be also.*Please we need some help. *Thanking you and looking forward to your reply, *Charles Manley

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Cunard Line

Customer service issue
Reported by GetHuman-candcly
Sep 18th, 2018 - 3 years ago
Fixed
Seen by 25 customers so far
Similar issue to 16 others
0 customers following this
Items needed
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Booking reference
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Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-candcly started working on this issue
Sep 18th, 2018 9:11am
GetHuman-candcly indicated the issue is not fixed yet.
Sep 19th, 2018 10:46am
GetHuman-candcly indicated the issue is not fixed yet.
Oct 7th, 2018 2:33pm

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