I purchased a Cuisinart ** cup coffeemaker. DCC-**** series. When I pour the water into...

GetHuman-goflos's customer service issue with Cuisinart from October 2019

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The issue in GetHuman-goflos's own words
IS THE LID SUPPOSE TO LIFT OR DO YOU HAVE TO REMOVE IT TO PUT WATER INTO THE CARAFE??? ... I purchased a Cuisinart ** cup coffeemaker. DCC-**** series. When I pour the water into the maker it seeps out the sides and spills all over. Is it necessary to remove the lid to pour? It does not go up and down automatically and is hard to remove the lid. Pls. advise.
THIS IS TRULY AN ANNOYANCE.
LET ME KNOW IF MY COFFEE LID SHOULD PERFORM THIS WAY OR I GOT A LEMON????
I EXPECTED THE LID TO BE ABLE TO PRESS AND LIFE AND NOT HAVE TO TAKE IT OFF ENTIRELY AS IT DOES NOT GO UP AND DOWN.
I ORIGINALLY TRIED TO LIFT THE LID TO NO AVAIL.
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Cuisinart

** CUP PROGRAMMABLE COFFEE MAKER
Customer service issue
Reported by GetHuman-goflos
Oct 16th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 689 others
0 customers following this

Timeline

GetHuman-goflos started working on this issue
Oct 16th, 2019 4:13pm
GetHuman-goflos indicated the issue is not fixed yet.
Oct 16th, 2019 10:21pm
GetHuman-goflos indicated the issue is not fixed yet.
Oct 17th, 2019 5:10pm
GetHuman-goflos indicated the issue is not fixed yet.
Oct 17th, 2019 5:54pm
GetHuman-goflos indicated the issue is not fixed yet.
Oct 19th, 2019 5:41pm
GetHuman-goflos indicated the issue is not fixed yet.
Oct 19th, 2019 5:45pm
GetHuman-goflos indicated the issue is not fixed yet.
Oct 19th, 2019 5:46pm

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