I just wanted to say that I was disappointed with a colorful kitchen knife set you sold...
GetHuman-jimwan's customer service issue with Cuisinart from November 2018
Help with my Cuisinart issue
Next: our robot will wait on hold for GetHuman-jimwan to get a Cuisinart rep on the line!
Always use the GetHuman Phone tocall Cuisinart. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jimwan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jimwan may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-jimwan's own words
I just wanted to say that I was disappointed with a colorful kitchen knife set you sold very reasonably. I had always believed that the name cuisinart signified high quality, but the knives certainly did not live up to my lowest expectations. That colorful array of knives LOOKED very nice in our kitchen, but they were the poorest quality knives I have ever purchased. They simply would not hold an edge. I am not asking for anything because I threw them out. But you should be more careful about your quality control. I will never again be assured of your regular high quality products like the food processor, which has done hard work for over thirty years. I hope that this was an aberration.
GetHuman-jimwan did not yet indicate what Cuisinart should do to make this right.
I have an issue with Cuisinart too
How GetHuman-jimwan fixed the problem
We are waiting for GetHuman-jimwan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.