I purchased my *rd Cub Cadet, an XT*, in Sept ****, and have returned it to the dealers...

GetHuman-skitunes's customer service issue with Cub Cadet from July 2019

Help with my Cub Cadet issue
The issue in GetHuman-skitunes's own words
I purchased my *rd Cub Cadet, an XT*, in Sept ****, and have returned it to the dealership * times with numerous problems which, luckily, are still under warranty. I tried calling Cub Cadet Customer Service, waited on the line ** minutes and have not talked to a human being. Fat chance I will every buy another Cub Cadet unless these problems are solve QUICKLY!*The following is a list of my problems, my dealer is aware of them, however, the inconvenience it is causing me is very frustrating during the height of grass cutting season in PA:*New fuel pump & battery both replaced with in ** months.*Cam shaft went bad with in ** hours so they replaced the engine.*Now the Electronic Power steering is not working (** hrs), and this has not be resolved.*I have made six, *and a half round trips to the dealer which eats up my times PLUS I have to trailer it to and from the dealer, just doesn't seem right.
Is there a Lenmon Law with garden tractors, if so, cub Cadet XT* needs to be replaced
This is the third Cub Cadet I have owned and never had any problems before.
How GetHuman-skitunes fixed the problem
I finally reached a customer service person at Cub.
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Cub Cadet

Customer service issue
Reported by GetHuman-skitunes
Jul 8th, 2019 - a year ago
Fixed
GetHuman-skitunes shared how to fix
Seen by 8 customers so far
Similar issue to 254 others
0 customers following this
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Timeline

GetHuman-skitunes started working on this issue
Jul 8th, 2019 7:51pm
GetHuman-skitunes indicated the issue is not fixed yet.
Jul 9th, 2019 1:27am
GetHuman-skitunes indicated the issue is not fixed yet.
Jul 9th, 2019 1:42am
GetHuman-skitunes indicated the issue is not fixed yet.
Jul 10th, 2019 8:59pm
GetHuman-skitunes confirmed the issue is fixed. Hooray!
Jul 12th, 2019 12:56pm

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