I have a back order and wondered how long before I receive the missing piece. Plus, I...
GetHuman-annetick's customer service issue with Crystalclassics.com from June 2018
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The issue in GetHuman-annetick's own words
I have a back order and wondered how long before I receive the missing piece. Plus, I though I was receiving a set of (*) glasses in the order not (*) for a total of (*). However, I must say the flute is beautiful! But I would have purchased one of my collection pieces if I had realized I wasn't getting a set of (*) for that price. I collect Lismore. My order * is ******
GetHuman-annetick did not yet indicate what Crystalclassics.com should do to make this right.
I have an issue with Crystalclassics.com too
How GetHuman-annetick fixed the problem
I called Customer Service, they explained my order was not a (back order) but a discontinued issue. I was offered a credit. I asked the associate about the return of the item I received, still awaiting the reply.
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