My wife joined Crunch in Bradenton Fl. in January of ****, on a monthly term, she expla...

GetHuman5614834's Overcharge/Strange charge issue with Crunch Gym from January 2021

Help with my Crunch Gym issue
Before contacting them, items GetHuman5614834 may need:
Account holder name, Membership number, Email address on the account, and Billing address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman5614834's own words
My wife joined Crunch in Bradenton Fl. in January of ****, on a monthly term, she explained to the manager she was reaching the age of ** in May of **** and the Medicare supplemental insurance coverage UnitedHealth care gym program Renew would cover the cost per use of gym. Well the W.Bradenton store continued to charge her monthly, now she has a collection bill for ***.** which the collection co. Said contains surcharges.*W Bradenton master location is *********FIRST CREDIT SERVICES, INC. is handling this acct.****-***-*****Acct:********* I believe is my wife's acct: number.*Bottom line is she is being charged for months she never contracted for, why would she contract for a year when Medicare starts in May **** with a supplemental health plan.*Cathy want's this charge dismissed and pulled from the collection company with no harm to her credit rating.*Thanks Mike****-***-****

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Crunch Gym

Overcharge/Strange charge issue
Reported by GetHuman5614834
Jan 4th, 2021 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 483 others
0 customers following this

Timeline

GetHuman5614834 started working on this issue
Jan 4th 4:59pm
GetHuman5614834 indicated the issue is not fixed yet.
Jan 12th 8:53pm
GetHuman5614834 shared this issue with friends on Facebook
Feb 8th 7:21pm

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