The Carrollwood location in Tampa failed miserably to properly notify its members of wh...

GetHuman5305503's Complaint issue with Crunch Gym from September 2020

Help with my Crunch Gym issue
First: share to improve GetHuman5305503's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5305503 may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman5305503's own words
The Carrollwood location in Tampa failed miserably to properly notify its members of what I was informed upon arriving at ( * am ) ( *-** ) of a last minute renovation to which pretty much had half the entire gym closed off. There was no way of improvising for the type of work out that was scheduled due to this. **To make matters worse, this was Not nor should it have been an opportunity to try and upsell a member on a membership to which they can visit any crunch clubs!' **This inconvenience was compounded by the fact that I have tried to tolerate the fact that this location is Not as clean as it should be, where masks of all sorts can be found discarded for days in same locations. Not having enough staff members should Not be an excuse for this to be transpiring during these trying times where we have been embraced by a relentless pandemic.**For me this is most certainly Not how a business should run. You guys have every possible way of communicating with its members but again, ( failed miserably ) in doing so!**The right thing should have been for you guys to have partnered with your sister locations to assist with the inconvenienced members!' An empty apology does nothing for my incovinience to which is what I'm Not paying for!' **Words without actions, are just mere words with No weight!'

GetHuman5305503 did not yet indicate what Crunch Gym should do to make this right.

How GetHuman5305503 fixed the problem

We are waiting for GetHuman5305503 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Crunch Gym's attention and get better help faster. Tap below to get started.
Having Crunch Gym issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Crunch Gym

Complaint issue
Reported by GetHuman5305503
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 516 others
0 customers following this


GetHuman5305503 started working on this issue
Sep 27th, 2020 1:49pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians