HI my names Is Sara Clevenger. I belong to the Dearborn Location in Michigan. * months...

GetHuman3453649's Complaint issue with Crunch Gym from August 2019

Help with my Crunch Gym issue
Before contacting them, items GetHuman3453649 may need:
Account holder name, Membership number, Email address on the account, and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3453649's own words
HI my names Is Sara Clevenger. I belong to the Dearborn Location in Michigan. * months ago I called and spoke to a manager about cancelling my membership because when i signed on I did it for Daycare. It says it’s a daycare for a * month old but it was not there was no superstorm from toddlers to my tiny baby someone had to hold my daughter at all times just so she would be ok. The room was very small it always smelled life. **** diapers. I decided to pull my child i I have been to this Gym for One week and paid * months. They told me I could not cancel because I signed a member ship. I spoke with the area director Wendy, she then proceeded to tell me Well I’m sorry man as a mother don’t you think you should of looked at the day care before signing the paper. I was applaud by the way she was treating me. She then said she will speak to someone higher up and get back to me. I still have had no call and I have been charged for * months and a yearly fee and they still have not canceled my membership.

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Crunch Gym

Complaint issue
Reported by GetHuman3453649
Aug 20th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 627 others
0 customers following this

Timeline

GetHuman3453649 started working on this issue
Aug 20th, 2019 12:52pm
GetHuman3453649 shared this issue with friends on Facebook
Aug 20th, 2019 12:52pm

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