I have signed for a membership with crunch tampa palms and then cancel it * days after...

GetHuman-abbasak's Complaint issue with Crunch Gym from August 2019

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The issue in GetHuman-abbasak's own words
I have signed for a membership with crunch tampa palms and then cancel it * days after and I signed a cancellation form. However, they keep charging me ** dollars they said because I have an old account that it’s not paid. From **** to **** I was a member of the same brunch. I used to pay every month and you can check my history. I was leaving United States and I went to them and told them that I am leaving and I don’t know if I am coming back so I want to cancel. They told me you should freeze it and I never came back. I just found out when I called them that I have an old balance of *** because my account wasn’t cancel cause they told me freeze it and if you did not came back it would be canceled. Today they charged me ** dollars for the new account I canceled so I called them. They said we will charger ** dollars each month until you pay *** dollars. I told them I was out of the country and never came back. Can you just refund me the ** dollars he said no and hang up. I have the cancellation form.

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Crunch Gym

Complaint issue
Reported by GetHuman-abbasak
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 606 others
0 customers following this

Timeline

GetHuman-abbasak started working on this issue
Aug 6th, 2019 2:08am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 6th, 2019 2:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 6th, 2019 2:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 6th, 2019 2:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 6th, 2019 2:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 8th, 2019 6:09am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 9th, 2019 4:40am
GetHuman-abbasak indicated the issue is not fixed yet.
Aug 9th, 2019 5:39am

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