Issues cancelling Crunch fitness membership

GetHuman2712247's Complaint issue with Crunch Gym from April 2019

8 views | 450 similar | 0 following
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The issue in GetHuman2712247's own words
Cancel fitness membership ... Hello,**I cancelled my Crunch fitness membership in January ****. The last payment I was required to pay was to have been on January **th ****, and my access to the fitness facility terminated at the beginning of February ****. There were no automatic payments were made in February ****, however, after receiving my credit card statement I was alarmed to see that payments resumed that were unauthorized against my credit card on March *th ****, March **nd ****, and again on April *th ****. I want to know when these unauthorized payments totalling $**.** will be returned to me and confirm that the company will no longer try to take payments that I have not consented to.
That since there isn’t a valid active customer service phone number they can be reached
I would like my money back and no further payments put on my credit card.
I was a member for over * years and was cancelling due to relocation.
I tried calling but customer service phone numbers are no longer active and reach out to company via email.
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Crunch Gym

Gym fitness membership
Complaint issue
Reported by GetHuman2712247
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 450 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address

Timeline

GetHuman2712247 started working on this issue
Apr 9th, 2019 9:54pm
GetHuman2712247 indicated the issue is not fixed yet.
Apr 10th, 2019 2:18am
GetHuman2712247 indicated the issue is not fixed yet.
Apr 10th, 2019 2:19am

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