I enrolled while the Seminole Florida gym was being constructed. They opened months beh...
GetHuman2032426's customer service issue with Crunch Gym from January 2019
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The issue in GetHuman2032426's own words
I enrolled while the Seminole Florida gym was being constructed. They opened months behind schedule and I moved out of state. I sent multiple requests to cancel contract but they kept pulling money from my account including a yearly matinence fee. I then called and even sent a Facebook message with no reply - I then closed my account to stop the billing.*I walked in the gym over Christmas holiday while I was in town- explained the situation. I was assured the issue was taken care of.*I continue to receive billing to my Kentucky address. Today I walked back in the gym as I am back in town. The manager was extremely rude and said he would cancel me if I gave him * months of payments even though I provided proof that I tried to cancel for the last * months. This needs to be cancelled once and for all or I will file a complaint with the states attorneys office.*The account number is ********* and as you can see I have never once worked out in your gym. I would appreciate the courtesy of putting a end to this. Very bad business model and customer service.
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