About a month ago I spoke with a front desk rep to get my membership cancelled. The ca...
GetHuman1648795's customer service issue with Crunch Gym from November 2018
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The issue in GetHuman1648795's own words
About a month ago I spoke with a front desk rep to get my membership cancelled. The cancellation wasn't made by anyone and I was charged for a month when I already was under the assumption the membership was cancelled. I was told to show the emails proving that I cancelled in time which I have done now * times. After speaking to multiple managers and a general manager Vanessa about the issue, I have yet to have anyone return a phone call, email or my money. I'd someone would please get in touch with me I would greatly appreciate it.
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