I went into my crunch in Sarasota to cancel my membership . I was told I needed to pay...

GetHuman-rlpbbd's customer service issue with Crunch Gym from September 2018

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The issue in GetHuman-rlpbbd's own words
I went into my crunch in Sarasota to cancel my membership . I was told I needed to pay $**.** to close out my account. I gave the associate cash and asked for a receipt. She insisted that it would be in the email that is sent when canceling .My receipt for the $**.** is not in the email.*I would like proof that I paid the cancellation fee.*Also, the reason for change on the cancelation form says moved.*I am not moving. I was not asked the question.* The form also has a section where it says “please signify member offers with me”*It shows I declined all offers. I never was asked.*If you can please provide a receipt showing that I paid my dues to close my membership.*Thank you...Roni Parker*image*.jpeg

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Crunch Gym

Customer service issue
Reported by GetHuman-rlpbbd
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 142 others
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Timeline

GetHuman-rlpbbd started working on this issue
Sep 17th, 2018 11:42pm