Tried calling and speaking with Vista, CA management about a wrong charge. Spoke with J...

GetHuman-grotttta's customer service issue with Crunch Gym from July 2018

81 similar
0 following
Help with my Crunch Gym issue
First: share to improve GetHuman-grotttta's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-grotttta's next move: try calling Crunch Gym again.
The best way to get your problem resolved is to tap the button below to start calling Crunch Gym. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-grotttta's own words
Tried calling and speaking with Vista, CA management about a wrong charge. Spoke with Josh, then his manager. My account was frozen, and I didn’t sign anything stating I’d be automatically billed after the complimentary first * months free. I have email copies, also no where in my agreement does it say anything about auto billing after freezing. They called yesterday because they had the wrong billing info because I recently had fraud on my account. I gave them the new info expecting them to deduct my freeze fee’s and instead they said I owed $**.**. I’d like to pay the (frozen charges) I owe for the months I missed then cancel. I was treated horribly by the vista location and was laughed at on the phone. I’d like this to be handled corporately because I cannot go back to that location.
GetHuman-grotttta did not yet indicate what Crunch Gym should do to make this right.
I have an issue with Crunch Gym too
How GetHuman-grotttta fixed the problem
We are waiting for GetHuman-grotttta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Crunch Gym's attention and get better help faster. Tap below to get started.
Having Crunch Gym issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-grotttta fixes it.
This email address isn't valid

Crunch Gym

Customer service issue
Reported by GetHuman-grotttta
Jul 24th, 2018 - 10 mons ago
I have an issue with Crunch Gym too
Not resolved
Seen by 4 customers so far
Similar issue to 81 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Membership number
Email address on the account
Billing address
GetHuman-grotttta started working on this issue
Jul 24th, 2018 10:45pm