In regards to club * ****, I signed an agreement on **-**-**. The gym has yet to have i...

GetHuman846189's customer service issue with Crunch Gym from July 2018

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The issue in GetHuman846189's own words
In regards to club * ****, I signed an agreement on **-**-**. The gym has yet to have its grand opening, in fact, I walked by yesterday and the building is still in demolition mode before construction. To be clear, the gym has not yet opened its doors for business yet I was charged the monthly membership amount of $*.** on June **, ****. I have called to speak with the billing department at ***-***-**** but I was told I could not be helped because club * **** is a franchise. The problem is that club * **** phone number does not respond. Their phone number is ***-***-****. If there is no gym equipment to be used, why am I being charged?
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Crunch Gym

Customer service issue
Reported by GetHuman846189
Jul 3rd, 2018 - a yr ago
I have an issue with Crunch Gym too
Fixed
Seen by 4 customers so far
Similar issue to 62 others
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Items needed
Account holder name
Membership number
Email address on the account
Billing address
Timeline
GetHuman846189 started working on this issue
Jul 3rd, 2018 4:19pm
GetHuman846189 indicated the issue is not fixed yet.
Jul 3rd, 2018 8:31pm
GetHuman846189 indicated the issue is not fixed yet.
Jul 4th, 2018 9:35pm