Just somebody...please HELP

GetHuman-dpebert's customer service issue with Crowne Plaza Hotels from May 2018

Help with my Crowne Plaza Hotels issue
The issue in GetHuman-dpebert's own words
see above ... I mistakenly booked a Room at the Crowne in Miami Airport are. My destination is Ft. Lauderdale (thru Hotels.com) Aftre realizing my mistake, I tried to laterally move the reservation to Lauderdale Crowne Plaza. I was told the hotel would not release my $$. I am NOT cancelling, I just want the booking to be transferred to Lauderdale. So I am out $***.**. the reservation states Non- refundable...NOT non-transferrable. Can ANYBODY help? I sure would be a blackeye to Crowne & Hotels.com YELP ratings
It is a lateral move reservation...same hotel...different location. Hotels.com states Crowne Plaza will NOT release $$
Just not to lose my $$
crying...does not help
I have an issue with Crowne Plaza Hotels too
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Crowne Plaza Hotels

book to SAME hotel...different area
Customer service issue
Reported by GetHuman-dpebert
May 21st, 2018 - 6 mons ago
I have an issue with Crowne Plaza Hotels too
Fixed
Seen by 8 customers so far
Similar issue to 602 others
0 customers following this
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Timeline
GetHuman-dpebert started working on this issue
May 21st 10:31pm
GetHuman-dpebert indicated the issue is not fixed yet.
May 21st 10:32pm
GetHuman-dpebert indicated the issue is not fixed yet.
May 21st 11:34pm
GetHuman-dpebert indicated the issue is not fixed yet.
May 21st 11:37pm
GetHuman-dpebert indicated the issue is not fixed yet.
May 21st 11:38pm
GetHuman-dpebert indicated the issue is not fixed yet.
May 25th 12:14pm
GetHuman-dpebert indicated the issue is not fixed yet.
May 25th 12:18pm