I have the * qt express crockpot and have used it very successfully. However after lurc...

GetHuman3848311's customer service issue with Crock-pot.com from October 2019

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I have the * qt express crockpot and have used it very successfully. However after lurching the next size pot, I just tried to make rice (in the * quart crockpot express.) I used a cup and *** of rice and double the water. Is the * qt not capable of doing this much rice? I had left the room but when I returned, starchy juice was blowing thru the steam vent covering the top of the lid and a one foot radius. There were * minutes left on the screen but I stopped it and did find the rice to be fully cooked. Can you help me figure out what I did wrong? What is the maximum amount of rice I can do, and also the minimum amount? Thanks, Mary Lynn ok to call at ***-***-****

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Crock-pot.com

Customer service issue
Reported by GetHuman3848311
Oct 29th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 104 others
0 customers following this

Timeline

GetHuman3848311 started working on this issue
Oct 29th, 2019 3:36pm

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