I need someone to find out why it says i used that much data when i know i didnt. I rely on highspeed for work

GetHuman5867276's customer service issue with Cricket Wireless from March 2021

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The issue in GetHuman5867276's own words
Trying to find out why it says i used that much data and i know i couldnt have and i want it fixed ... I purchased the mobile hotspot feature on the **th. And on the **th it said i had already used my ** gigs of data. And even if i was streaming the whole time, it shouldn't have used that .uch data. And i wasnt even streaming anything but using facebook. I turned my hotspot on once for someone to check their facebook.
I rely on highspeed for work
Giving me the data that i didnt use but they say i did
Ive been a customer for * yrs
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Cricket Wireless

Mobile hotspot
Customer service issue
Reported by GetHuman5867276
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1616 others
0 customers following this


GetHuman5867276 started working on this issue
Mar 20th 9:26am

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