new cricket service but no texts and data

GetHuman5792220's customer service issue with Cricket Wireless from February 2021

Help with my Cricket Wireless issue
The issue in GetHuman5792220's own words
receive text messages and use mobile data ... I just switched my number from straight talk to cricket. I purchased the cricket influence. my phone itself works, I can make and receive calls, but I am not receiving my text messages and no mobile data. My texts are getting sent but I am not receiving the incoming texts. would like to receive texts and us the mobile data

GetHuman5792220 did not yet indicate what Cricket Wireless should do to make this right.

i have restarted the phone many times
How GetHuman5792220 fixed the problem
i transferred my phone number from straight talk on Saturday February **th at the cricket store in Rapid City located at the corner of St. Patrick St and St. Joseph St. I selected the Cricket Influence. At the time everything on the phone was working fine. The representative told me that it would take up to * hours to finish the port. So i came home and got a call from my sister asking why i didn't respond to her text message. I told her i didn't receive one. i sentone to her and she confirmed that she received it. That's when i noticed that my data was working. i
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Cricket Wireless

cricket influence
Customer service issue
Reported by GetHuman5792220
Feb 28th, 2021 - 2 months ago
Fixed
GetHuman5792220 shared how to fix
Seen by 8 customers so far
Similar issue to 1499 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address

Timeline

GetHuman5792220 started working on this issue
Feb 28th 7:57am
GetHuman5792220 confirmed the issue is fixed. Hooray!
Mar 2nd 6:21am