Before contacting them, items GetHuman5525964 may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5525964's own words
The problem: Locked out of my A**e because of lockscreen
GetHuman5525964 did not yet indicate what Cricket Wireless should do to make this right.
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How GetHuman5525964 fixed the problem
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