Phone has not worked right since joined cricket, crickets internet service isn't workin...

GetHuman2398059's customer service issue with Cricket Wireless from March 2019

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The issue in GetHuman2398059's own words
Phone has not worked right since joined cricket, crickets internet service isn't working, period! unlocked, new, LGC*** expression, compatible w*cricket, (verified before purchasing), managers. reps, tech support, supervisors, & store, all can't figure it out! * weeks now not fixed, and they refuse to honor the new customer deal, (choose one of the FREE phones) offered for customers who port their number which I did, * week prior to problem, but no one will authorize this period! DISABLED W*URGENT NEED FOR RELIABLE PHONE . Assurance Wireless*Lifeline sent me a phone but the model (* sent), wouldn't work properly& finally a manager was honest & admitted that this model ANS was deficient & there is no other options at this time in CA, they refused to replace the phone w*one of the phones for purchase on website, unless I paid for one which defeats the purpose of Lifeline! To date: payed cricket $** for unlimited talk, txt, w** Gs data, $** purchase of phone, (after checking compatibility)! Cricket wireless*Assurance wireless both screwed me! I AM DISABLEDF W*URGENT NEED FOR CONTACT W*OUTSIDE WORLD I told them this also! PLEASE ME!

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Cricket Wireless

Customer service issue
Reported by GetHuman2398059
Mar 7th, 2019 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 3465 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address

Timeline

GetHuman2398059 started working on this issue
Mar 7th, 2019 8:04pm
GetHuman2398059 indicated the issue is not fixed yet.
Mar 7th, 2019 8:04pm